What is the focus of the product support business model?

The focus of the product support business model centers on improving system availability while simultaneously managing and controlling ownership costs. This approach is crucial because it ensures that the systems used are operational and effective, which is particularly important in defense and military contexts where downtime can have significant consequences. By prioritizing availability, the model aims to enhance mission readiness and operational effectiveness, allowing for timely and reliable deployment of systems when needed.

Controlling ownership costs means that the model also emphasizes the need for efficient resource allocation and cost management throughout the life cycle of the system. This balance between cost and performance ensures that organizations can sustain their capabilities over the long term without overspending, which is critical for maintaining budget constraints and ensuring that funds are available for other necessary programs and functions. This dual focus on both availability and cost efficiency reflects a holistic approach to product support, ultimately leading to better outcomes in acquisition and life-cycle management.